terms of use

Last updated: 25 June 2025

Welcome to the website of Andrew Byrnes Law Group Pty Ltd (ABN 29 637 096 961). By accessing or using this website, you agree to be bound by the following Terms of Use. If you do not agree with these terms, you must not use this website or any of our online legal services.

1. About Us

Andrew Byrnes Law Group is a legal practice based in the Australian Capital Territory. References to "we", "our" or "us" refer to Andrew Byrnes Law Group Pty Ltd, including our officers, agents, and successors.

2. Acceptance of Terms

By using this site or ordering any of our online legal services, you acknowledge that:

• You have read, understood, and accepted these Terms of Use;
• You are legally capable of entering into binding agreements;
• You are solely responsible for ensuring our services meet your specific needs.

3. Provision of Online Legal Services

Our online legal services are conditional on:

• Your acceptance of these Terms;
• Full payment of fees via our online system at the time of order;
• Your compliance with all instructions and disclosures throughout the service.

Documents delivered will be sent electronically to the email address you provide.

4. Legal Advice Disclaimer

While we are a registered law firm and can provide legal advice, you acknowledge that:

• The services ordered may not be appropriate for your individual circumstances;
• We are not responsible for the consequences of your document use unless you have received specific legal advice from us;
• Any legal document generated is based solely on the answers you provide;
• We do not provide tax, accounting, financial planning, or commercial advice.

You must seek independent professional advice where necessary.

5. Payment, Fees, and Trust Account

When you make a transaction via our website, a portion of your payment is applied to processing and payment fees, which are handled by Stripe - a secure online payment platform. These fees currently include 1.75% of the transaction amount plus $0.30.

By proceeding with the transaction, you:

• Authorise the payment of applicable processing fees at the point of sale;
• Acknowledge that your payment details may be securely transmitted to Stripe for processing.

Once payment is made:

• The net amount (after processing fees) is deposited into Andrew Byrnes Law Group’s Law Practice Trust Account;
• After the Online Legal Service is delivered, an invoice for the balance held in trust (less fees) will be issued to you by email.

Unless you raise an objection in writing, we may withdraw the invoiced amount from our trust account no earlier than 7 days after the service has been provided.

If you are a high-volume user, we may — at our sole discretion — offer invoice-based billing rather than requiring immediate online payment. In this case:

• A tax invoice for our service fees will be sent electronically at the time of order. Payment is required within 7 days.
• If your order includes third-party charges (e.g., ASIC or IP Australia government fees), we will issue a separate invoice for these amounts, which must be paid within 24 hours.

Failure to pay invoices on time may result in any or all of the following:

• Ending the invoice-based arrangement, requiring future payments via credit card;
• Redirecting any payments received to settle outstanding balances at our discretion;
• Restricting your access to previously ordered document packages;
• Charging default interest on overdue amounts.

These processes ensure we meet our obligations under Australian legal trust accounting rules while offering convenience and transparency to our clients.

6. Privacy and Use of Personal Information

We collect, use, and disclose Personal Information as per our Privacy Policy. You agree to the use of your data for:

• Delivering services and documents;
• Maintaining and improving our platform;
• Sharing with third-party providers, including Stripe, Calendly (for meeting bookings), and Webflow (our website platform and form provider), some of whom may be located outside Australia;
• Marketing and performance tracking using Google Analytics, Google Ads, and Microsoft Clarity for SEO, advertising, and site optimisation purposes.

You are responsible for ensuring any third-party data you provide is shared lawfully.

7. Your Use of Services and Documents

You agree to use our documents and services only for their intended purposes. You must not:

• Modify or copy documents for use beyond the original transaction;
• Reproduce, resell or sublicense our platform or generated documents;
• Misrepresent the source or authorship of documents;
• Alter the structure or wording of legal documents post-delivery without further legal advice.

8. Document Accuracy and Your Responsibility

Our system generates documents based on your answers. You acknowledge:

• You are solely responsible for the accuracy and completeness of your answers;
• We are not liable for errors arising from incomplete or incorrect information provided by you;
• You must review documents carefully before use.

9. Indemnity

You agree to indemnify Andrew Byrnes Law Group from any loss, cost, or liability arising from:

• Use of a document or service that does not suit your needs;
• Failure to obtain independent legal or professional advice;
• Any breach of these Terms;
• Misuse or unauthorised modification of our documents.

10. Refunds and Returns

Requests for refunds or document revisions must be sent to andrew@andrewbyrneslawgroup.com.au and include:

• The intended purpose of the document;
• Contact details of the end-user;
• Reason for the request;
• Copies of documents and any replacement materials used.

Each request will be assessed individually.

11. Use of the Website

You agree to:

• Access and use our site only for lawful purposes;
• Not interfere with or disrupt the website's operation;
• Not introduce malicious code or perform unauthorised data access.

We do not guarantee uninterrupted access or freedom from viruses.

12. Third-Party Services

We use third-party services including Stripe, Calendly, Webflow, Google Analytics, Google Ads, and Microsoft Clarity. You acknowledge:

• We are not responsible for the accuracy, security, or availability of these services;
• You access them at your own risk.

13. Intellectual Property

All content, tools, and documents on this site are protected by intellectual property laws. You receive:

• A limited, non-exclusive licence to use documents for your personal or business use only;
• No ownership or right to reproduce, adapt, or exploit any of our content without our consent.

14. Limitation of Liability

To the extent permitted by law:

• Our liability is limited to re-supplying the service or refunding the fee paid;
• We are not liable for indirect, incidental, or consequential losses, including loss of profit;
• We are not liable for damages caused by your use of the documents or platform without further legal review.

15. Changes to These Terms

We may amend these Terms of Use at any time. Continued use of the website constitutes acceptance of the updated terms. Please check this page regularly for changes.

16. Governing Law

These Terms are governed by the laws of the Australian Capital Territory. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that part will be severed, and the remainder of the Terms will remain in effect.

18. Definitions

• "We", "our", "us": Andrew Byrnes Law Group Pty Ltd;
• "You": Any user of our website or services;
• "Document": A legal document created using our service;
• "Service": Online legal service, advice, or document generation offered via our website;
• "Personal Information": As defined under the Privacy Act 1988 (Cth);
• "Stripe": Third-party online payment platform;
• "Calendly": Appointment scheduling platform we use for bookings;
• "Webflow": Website hosting and form platform;
• "Google Analytics, Google Ads, Microsoft Clarity": Tools used for advertising, SEO, and performance tracking.

19. Contact

For questions about these Terms of Use, please contact us at:

Andrew Byrnes Law Group (ABN 29 637 096 961)
Email: andrew@andrewbyrneslawgroup.com.au