Last updated: 25 June 2025

This Privacy Policy explains how Andrew Byrnes Law Group Pty Ltd (ABN 29 637 096 961) ("we", "our", or "us") collects, uses, discloses, and protects your personal information. We are committed to ensuring your privacy is protected in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth).

1. Introduction

1.1 This Privacy Policy applies to all personal information collected by us through our website, online services, communications, and interactions with you.

1.2 By accessing or using our website or services, you agree to the terms of this Privacy Policy.

2. Changes to this Policy

We may update this Privacy Policy from time to time by publishing the revised version on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

3. How We Collect Your Personal Information

We may collect personal information:

• Directly from you when you submit forms, contact us, make a purchase, or interact with our services (e.g. via Calendly or Webflow);
• Automatically through the use of cookies and tracking tools (e.g. Google Analytics, Google Ads, Microsoft Clarity);
• From third parties, where authorised or publicly available.

4. What Personal Information We Collect

Depending on how you use our services, we may collect the following types of personal information:

• Your name, email address, phone number, and contact details;
• Information about your legal matter or service needs;
• Payment details (processed securely via Stripe);
• Meeting preferences and bookings (via Calendly);
• IP address, device type, browser, and interaction history with our website.

5. How We Use Your Personal Information

We may use your personal information to:

• Verify your identity;
• Provide our legal services and deliver documents;
• Respond to enquiries and support requests;
• Manage billing and payments;
• Send you marketing and service updates (you can opt out at any time);
• Conduct analytics to improve our services and site experience;
• Comply with legal obligations.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Trusted third-party service providers (e.g. Stripe, Calendly, Webflow, Google, Microsoft) that help us operate our services;
• Regulatory or law enforcement authorities as required by law;
• Our internal team, contractors, or partners for the purposes described above;
• Any other party with your consent.

Some of these providers may be located outside of Australia. We take reasonable steps to ensure that these providers handle your personal information securely.

7. Protecting Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

8. Accessing and Correcting Your Information

You have the right to:

• Request access to personal information we hold about you;
• Request corrections if you believe the information is inaccurate.

To do so, please contact us at andrew@andrewbyrneslawgroup.com.au. We may require verification of your identity.

We may charge a reasonable fee for access where permitted by law.

9. Cookies and Website Analytics

We use cookies and similar technologies to:

• Improve user experience and website performance;
• Analyse how users interact with our website;
• Deliver personalised advertising.

You may disable cookies through your browser settings, though some functionality may be affected. For more information on how Google and Microsoft collect and process data, refer to their respective privacy policies.

10. Email Communication & Mailing Lists

If you subscribe to our mailing list, we may send you occasional updates and promotions. You can unsubscribe at any time using the link at the bottom of our emails. We do not rent, sell, or share your email address with unaffiliated third parties.

11. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting personal information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

Andrew Byrnes Law Group Pty Ltd
Email: andrew@andrewbyrneslawgroup.com.au
Website: www.andrewbyrneslawgroup.com.au

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