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How to Recover Unpaid Invoices with a Demand Letter

Andrew Byrnes Law Group • Nov 11, 2022

Do you need help with unpaid invoice recovery? Andrew Byrnes Law Group can write a demand letter on your behalf through our online letter of demand service. An effective way to get your money back!


You send the invoice, follow up with a phone call and then… nothing. You’ve probably had this happen before. It’s annoying and frustrating but it happens to everyone from time to time. Sometimes clients are just slow to pay their outstanding invoices. Other times they might have forgotten or not realise they owe you something.


Whatever the reason might be, if you want your money sooner rather than later, you need to know what to do next when dealing with an unpaid invoice. For most business owners, sending another invoice is not enough. Fortunately, there is a solution to this problem.

What Is a Letter of Demand?

A letter of demand is a legal document that informs the recipient that they are failing to fulfil an obligation and lays out exactly what steps must be taken to remedy the situation.


It can be used when someone owes you money. If these owed funds are not paid or rectified promptly, you may need to pursue legal action to recover the money owed.

Advantages of a Letter of Demand

There are several benefits to using a letter of demand in situations like these.

  • An effective way to get the attention of the recipient and prompt them into taking action
  • It provides legal documentation that you can use if you need to pursue other forms of legal action down the line.
  • Gives the debtor a clear timeline for when payment must be made, helping you stay organised and track the situation.
  • Can be used as evidence in court that you gave them enough period to pay

Situations Where Letter of Demand Can Be Useful

Some situations where a demand letter may be useful include:

Business Disputes

If you are involved in a business dispute and have not been paid for the goods or services you provided, a demand letter can help resolve the situation.

Contractual Disagreements

If you have signed a contract with another party but feel they have not upheld their end of the bargain, a demand letter can help clarify the situation and determine your next steps.

Debts Owed by a Customer

If you provided goods or services to a customer but they have yet to pay, sending them a demand letter can be an effective way to recover your money.



What Is Included in a Letter of Demand

Several key elements typically appear in a letter of demand. These may include:

  • Details about the sender and recipient, including full names and addresses.
  • A detailed description of the situation or debt owed, including relevant dates, amounts owed, and terms of any contractual agreements.
  • A timeline for repayment or resolution on the part of the recipient. This may be expressed as a date by which they expect payment to be made or a deadline for clearing up any other outstanding issues.
  • Any supporting documentation can help clarify the case, such as contracts or receipts.
  • The legal language indicates that you may pursue further legal action if the recipient fails to meet the outlined payment terms within this time frame.
  • Include late payment fee or other charges that may be applied if the recipient fails to pay within the scheduled timeline


If you are struggling to recover an unpaid invoice and need help writing a strong demand letter, consulting with a lawyer or other legal professional for guidance may be helpful. With the right approach and language, you can effectively communicate your needs and take the necessary steps towards recovering what is rightfully yours.



How Many Letters Should You Send Before Taking Legal Action?

There is no definitive answer to this question, as the best approach will depend on several factors, including the amount owed, the debtor's willingness or ability to repay their outstanding invoices, and the terms of any contractual agreements.


Generally, you should at least send two or three letters before pursuing legal action to give the debtor time to respond and make payment on their unpaid invoice while also providing you with documented evidence if you ultimately decide to take legal action.



What to Do if the Invoice Remains Unpaid After Writing a Letter of Demand

You must wait at least 21 days before taking any further action. This 21-day period is suggested to allow the debtor enough time to organise payment, negotiate with the creditor, or find an alternative arrangement.


If an unpaid invoice remains open after writing a letter of demand, there are several steps you can take. One option is to pursue legal action and file a lawsuit against the debtor to recover the money owed. Another option is to contact a debt collection agency. Debt collectors can help you collect the funds through various means, such as phone calls or even legal proceedings if necessary.


Another option is to reach out to the debtor directly and try to agree to repayment. This may involve negotiating with them or offering alternative payment plans that better suit their financial situation. While this approach may be time-consuming and difficult, it can often be successful in helping you recover your unpaid and overdue invoices without having to resort to more drastic measures.


Whatever course of action you choose, it is important to remain organised and stay on top of any deadlines or requirements to maximise your chances of recovering the money you are owed.



Get the Legal Support You Need

Paying late or not at all can have a negative impact on a company's cash flow and ultimately its success. If you are struggling to collect outstanding invoices and need help writing a demand letter or pursuing legal action, consider consulting with a lawyer for guidance.


Andrew Byrnes Law Group can help you recover unpaid invoices by writing a demand letter on your behalf through our online legal services. Our team is experienced in drafting effective demand letters and can send one to the person or business you make your claim against. Contact us today to learn more.

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